Effective date: April 16, 2022

1.Definitions

1.1 iTraceiT

iTraceiT refers to the https://itraceit.io/ website and all services of the *.itraceit.io domain operated by iTraceiT Srl.

1.2 Personal data

Personal Data means data relating to a living individual who can be identified from such data (or from such data and other information in our possession or likely to come into our possession).

1.3 Usage Data

Usage Data is collected automatically and is generated either by use of the iTraceiT web site, or by the iTraceiT infrastructure itself (e.g., length of time a page is viewed).

1.4 Cookies

Cookies are small files stored on your device (computer or mobile device).

1.5 Data controller

Data Controller means the natural or legal person (alone, jointly or in common with others) who determines the purposes and methods by which all personal data is processed or is to be processed.

For the purposes of this Privacy Policy, we are a Data Controller of your personal data.

1.6 Subcontractors (or iTraceiT service providers)

The term Subcontractor (or iTraceiT Provider) refers to any natural or legal person who processes data on behalf of the Data Controller Frederik Degryse.

We may use the services of several iTraceiT Providers in order to process your data more efficiently.

1.7 Data Subject (or User)

By Data Subject, we mean any living person who uses our iTraceiT and is the subject of Personal Data.

2. Data collection and use

We collect various types of data for different purposes in order to provide and improve our service to you.

2.1 Types of data collected

2.1.1 Personal data

When you use our iTraceiT website, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Information”). Personal data may include, but is not limited to:

E-mail address
First and last name
Telephone number
Address, city, province, state, postal code
Cookies and Usage Data
We may use your Personal Information to send you newsletters, marketing communications, promotions and other information that may be of interest to you. You can choose not to receive any communications from us or to receive only certain communications by clicking on the unsubscribe link or by following the instructions in each e-mail we send, or by contacting us.

2.1.2 Usage data

We may also collect information about how you access and use the iTraceiT website (“Usage Data”). This Usage Data may include information such as the Internet Protocol address (i.e., IP address) of your computer, browser type, browser version, the pages of our iTraceiT that you visit, the date and time of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

2.1.3 Location data

We may use and store data about your geographic location if you authorize us to do so (“Location Data”). We use this data to provide functionality and to improve and personalize our iTraceiT web site and all services of the *.itraceit.io domain.

When you use our iTraceiT website or all services in the *.itraceit.io domain, you can enable or disable location-based services at any time using your device settings.

2.1.4 Tracking and cookie data

We use cookies and similar tracking technologies to track activity on our iTraceiT website and all services within the *.itraceit.io domain, and we retain certain information.

Cookies are small data files that may contain an anonymous unique identifier. Cookies are sent to your browser from a website and are stored on your device. Other tracking technologies such as pixels, beacons and scripts are also used to collect and track information and to improve and analyze our iTraceiT.

You can set your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do not accept cookies, you may not be able to use certain features of our iTraceiT.

Examples of cookies we use:

Session cookies. We use Session Cookies to operate our iTraceiT.
Preference cookies. We use Preference Cookies to remember your preferences and settings.
Security Cookies. We use Security Cookies for security purposes.

2.2 Use of data

iTraceiT srl (iTraceiT) uses the data collected for various purposes:

To provide and maintain our service
To notify you of changes to our service
To enable you to use the interactive features of our iTraceiT whenever you wish
To provide customer support
To collect valuable data or analysis that will enable us to improve our iTraceiT
To monitor the use of our iTraceiT
To detect, prevent and resolve technical problems
To send you news, special offers and general information about other goods, services and events we offer that are similar to those you have already purchased or enquired about, unless you have already indicated that you do not wish to receive such information.

3. Legal basis for processing personal data under the General Data Protection Regulation (GDPR)

If you reside in the European Economic Area (EEA), iTraceiT srl’s (iTraceiT) legal basis for collecting and using the personal data described in this Privacy Policy depends on the Personal Data we collect and the precise context in which we collect it.

iTraceiT srl (iTraceiT) may process your Personal Data:

Because we need to perform a contract with you
Because you have authorized us to do so
Because we have a legitimate interest in carrying out this processing and your rights do not override this legitimate interest
For payment processing purposes
To comply with the law

    4. Data retention
    iTraceiT srl (iTraceiT) will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data only to the extent necessary for us to perform our legal obligations (for example, to comply with applicable law), resolve disputes and enforce our agreements and policies.

    iTraceiT srl (iTraceiT) will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except where such data is used to enhance the security or improve the functionality of our iTraceiT, or where we are legally required to retain such data for a longer period of time.

      5. Data transfer
      Information about you, including your Personal Data, may be transferred from your region, province, country, or other territorial division to – and stored on – computers located in a place where data protection legislation differs from that of the territory in which you reside.

      If you reside outside Belgium and choose to provide us with information, please be aware that we transfer data, including Personal Data, to the country(ies) where our servers are located and process it there.

      By accepting this Privacy Policy and submitting this information, you consent to this transfer.

      iTraceiT srl (iTraceiT) will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and your Personal Data will not be transferred to any organization or country unless adequate controls are in place, in particular with respect to the security of your data and other personal data.

      6. Data communication
      6.1 Business transactions

      If iTraceiT srl (iTraceiT) is involved in a merger, acquisition or sale of assets, your Personal Data may be transferred. Before your Personal Data is transferred and becomes subject to a different Privacy Policy, we will notify you.

      6.2 Disclosure of Data to Law Enforcement Agencies

      Under certain circumstances, iTraceiT srl (iTraceiT) may be required to disclose your Personal Data if required to do so by law or in response to valid requests from public authorities (e.g. a court or government agency).

      6.3 Legal requirements

      iTraceiT srl (iTraceiT) may disclose your Personal Data if it believes in good faith that this is necessary in order to :

      To fulfill a legal obligation
      Protect and defend the rights or property of iTraceiT srl (iTraceiT)
      Prevent or investigate possible wrongdoing in connection with the service
      ensure the personal safety of iTraceiT users or the public
      To protect against civil liability

        7. Data security
        The security of your data is important to us. However, please remember that no method of data transmission over the Internet or method of electronic storage is 100% secure. Although we strive to use commercially acceptable methods to protect your Personal Data, we cannot guarantee its absolute security.

        8. Data protection rights granted to you by the General Data Protection Regulation (GDPR).
        If you reside in the European Economic Area (EEA), you have certain data protection rights. iTraceiT srl (iTraceiT) intends to take reasonable steps to allow you to correct, amend, or delete your Personal Data or to limit its use.

        If you would like to know what Personal Data we hold about you and would like it deleted from our systems, please contact us.

        In certain circumstances, you have the following data protection rights:

        The right to access, update or delete the information we hold about you. Where this option is available, you can view or update your Personal Data or request its deletion in the settings section of your account. If you are unable to perform these actions yourself, please contact us for assistance.

        Right of rectification. You have the right to have your data rectified if it is inaccurate or incomplete.

        Right to object. You have the right to object to our processing of your Personal Data.

        Right of limitation. You have the right to ask us to limit the processing of your Personal Data.

        The right to data portability. You have the right to receive a copy of the information we hold about you in a commonly used, structured and machine-readable format.

        Right to withdraw consent. You also have the right to withdraw your consent at any time if iTraceiT srl (iTraceiT) has relied on your consent to process your personal data.

        Please note that we may ask you to prove your identity before responding to requests of this nature.

        You have the right to lodge a complaint with a data protection authority about our collection and use of your Personal Data. For more information, please contact your nearest data protection authority in the European Economic Area (EEA).

          9. Service providers
          We may use third-party companies and individuals to facilitate the provision of our service (“iTraceiT Service Providers”), to provide the service on our behalf, to provide services related to the iTraceiT website and the *.itraceit.io domain set of services, or to help us analyze how our iTraceiT is used.

          These third parties have access to your Personal Data only to perform these tasks on our behalf and are prohibited from disclosing or using it for any other purpose.

          9.1 Analysis

          We may use third-party Service Providers to monitor and analyze the use of our iTraceiT.

          9.2 Google Analytics

          Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. Google uses the collected data to track and monitor the use of our iTraceiT. This data is shared with other Google services. Google may use the data collected to contextualize and personalize ads on its own advertising network.

          You can prevent your activities within the service from being made available to Google Analytics by installing the Google Analytics Opt out browser add-on. This plug-in prevents the Google Analytics JavaScript code (ga.js, analytics.js and dc.js) from sharing information about visit-related activities with Google Analytics.

          For more information on Google’s privacy practices, please visit Google’s Privacy Policy and Terms: https://policies.google.com/privacy?hl=en

          9.3 Behavioral remarketing

          iTraceiT) srl (iTraceiT)) uses remarketing services to show you ads on third-party sites after you have visited our iTraceiT website. We and our third-party suppliers use cookies to shape, optimize and serve ads based on your previous visits to our iTraceiT website.

          9.4 Google Ads (AdWords)

          The Google Ads (AdWords) remarketing service is provided by Google Inc.

          You can opt out of Google Analytics for Display Advertising and customize Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads

          Google also recommends that you install the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – in your web browser. The Google Analytics Opt-out Browser Add-on allows visitors to prevent Google Analytics from collecting and using their data.

          For more information on Google’s privacy practices, please visit Google’s Privacy Policy and Terms page: https://policies.google.com/privacy?hl=en

          Facebook

          The Facebook remarketing service is provided by Facebook Inc. You can find out more about interest-based Facebook ads by visiting this page https://www.facebook.com/help/164968693837950. To opt-out of interest-based Facebook ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217

          Facebook abides by the Self-Regulatory Principles for Online Behavioral Advertising established by the DigitalAdvertising Alliance. You may also opt-out of Facebook and other participating companies through the Digital Advertising Alliance in the United States http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or by using your mobile device settings.

          For more information on Facebook’s privacy practices, please consult Facebook’s privacy policy: https://www.facebook.com/privacy/explanation

            10. Payments
            We may offer paid products and/or services as part of iTraceiT. In such cases, we will use third-party payment processing services (i.e. payment processing companies).

            We will not collect or store your payment card details. This data is communicated directly to third-party payment processors, who use your personal data in accordance with their privacy policy. These payment processors comply with the PCI-DSS standard managed by the PCI Security Standards Council, which is the result of a concerted effort between brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure secure processing of payment information.

            The payment processors we work with are :

            Stripe

            Their privacy policy is available at https://stripe.com/us/privacy

            PayPal / Braintree

            Their privacy policy is available at https://www.paypal.com/webapps/mpp/ua/privacy-full

              11. Links to other sites
              Our iTraceiT may contain links to other sites that we do not operate. If you click on a third-party link, you will be redirected to the site of that third party. We strongly recommend that you examine the privacy policy of each site you visit.

              We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party sites or services.

              12. Children’s privacy
              Our iTraceiT website and all services under the *.itraceit.io domain are not intended for persons under the age of 18 (“Children”).

              We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we learn that we have collected Personal Data from children without verifying parental consent, we will take steps to delete such information from our servers.

              13. Changes to this Privacy Policy
              We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

              Before the change takes effect, we will notify you by e-mail and/or by placing a prominent notice on our service, and we will update the “effective date” at the top of this Privacy Policy.

              We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy take effect when they are posted on this page.


              14. How to contact us
              If you have any questions about this Privacy Policy, please contact us:

              By e-mail: info@itraceit.io
              By consulting this page on our website: https://itraceit.io/